Operational Planning and Technology Advisor

Under the authority of your immediate supervisor, you are responsible for the planning, analysis, improvement, and monitoring of the operational systems of the service. You recommend measures to improve and optimize the efficiency and effectiveness of the information systems for which you are responsible.

In this capacity, you ensure the implementation of management tools and operational modes to meet the needs of the service. You participate in the planning, organization, and monitoring of human, material, and financial resources allocated to the activities assigned to you and report to your supervisor on the achievement of the objectives set for your area of expertise.

More specifically, you:

• Identify and analyze the business needs of various users so that the management systems and requested developments comply with operational guidelines;
• Collaborate in establishing, revising, and maintaining operational processes according to established standards, and ensure that the management systems adequately meet the identified needs;
• Extract and analyze data from the systems to produce recommendations aimed at optimizing management systems and operational activities;
• Coordinate and direct the actions to be taken and validate the results of multidisciplinary teams to meet the objectives set by the projects or programs under your responsibility;
• Monitor the progress of the projects under your responsibility and validate the deliverables related to your area of expertise that impact operations.

• Hold a bachelor's degree in administration with a concentration in business technology, software engineering, computer science, or any other relevant bachelor's degree for the position;
• Have eight (8) years of relevant experience, particularly in:

• • • • Deployment of technological tools in large enterprises;
      • Management of external firms in a framework for developing technological tools;
      • Business analysis and diagnosis of digital needs;
      • Strong experience in IT project management in an Agile environment;
      • Knowledge of municipal project management in a civil engineering context is an asset.

Choosing the City of Laval means working for the third largest city in Quebec on diverse and stimulating mandates. It also means having the opportunity to grow within a human, committed team that enjoys working with pleasure.

For this position, we offer competitive working conditions and social benefits:

• 3 weeks of annual vacation (pro-rated for the months worked in the first year);
• 16.5 public holidays per year including several days off during the holiday season;
• 3 weeks of paid sick days at the beginning of the year;
• Complete range of collective insurance;
• Defined benefit pension plan;
• Work schedule allowing for work-life balance;
• Work location easily accessible with free parking;
• Employee assistance program (EAP);
• Possibility of accumulating overtime;
• Reimbursement of professional membership fees;
• Priority access to a CPE daycare.