PLM Business Analyst (Digital manufacturing)

As a global leader in digital transformation, Techso is a fast-growing company offering consulting services in three niches of expertise: technology infrastructure management (IT), specific application development (DEV), and product lifecycle management (PLM).

Founded in 2014, Techso has built a reputation for delivering high-quality projects to prestigious clients across diverse industries such as automotive, aerospace, events, watchmaking, finance, and many others.

Our values: fun, trust, efficiency, and quality. We prioritize quality over volume, and enjoyment over growth.

At Techso, our mission is to guide industries into 2025 by delivering cutting-edge technological and human solutions designed to optimize processes and strengthen collaboration. Driven by our values—fun, trust, efficiency, and quality—we prioritize excellence over volume and believe that growth should be built on an environment where people truly enjoy their work. Joining our team means becoming part of a group of experts dedicated to strategic, large-scale international projects, where your expertise will make a tangible and lasting impact.

Techso is looking to expand its team. As a Business Analyst specialized in product lifecycle management, you will play a key role in supporting our customers in their projects. You will participate in all stages, from needs analysis to the delivery of customized solutions for Canadian and international clients. In this role, you will ensure that business needs are translated into effective PLM solutions.

To excel in this role, you should:

• Have solid experience in Product Lifecycle Management (PLM), including analyzing business processes and supporting or implementing PLM solutions such as Dassault Systèmes, PTC, Siemens, etc.
• Be mobile within the Montreal area to meet with clients as needed.
• Be fluent in both French and English, spoken and written, as these languages are essential for daily communication with colleagues and clients, both in Quebec and abroad.

Responsibilities

• Analyze the business context and identify all stakeholders, including impacted teams and business processes.
• Gather and understand stakeholder needs and translate them into clear, actionable objectives.
• Structure, document, and maintain up-to-date functional and non-functional requirements to ensure ongoing alignment with business goals.
• Collaborate with technical and business teams to design solutions tailored to identified challenges.
• Facilitate interactive workshops with stakeholders to validate and refine proposed solutions.
• Work closely with the business process architect to develop transformation documentation and validate business cases post-implementation.
• Support clients throughout transformation phases, including change management and business process optimization.
• Contribute to testing, qualification, and validation phases to ensure solutions meet defined requirements.
• Share business analysis expertise to support and guide internal teams across the organization.

Skills Required

• Bachelor's degree in Computer Science, Mechanical Engineering, or a related field.
• Minimum of 4 years’ experience in a similar role, ideally within the aeronautics or aerospace industry.
• Familiarity with one or more PLM solutions (e.g., Dassault Systèmes, PTC, Siemens).
• Strong IT skills, particularly with Microsoft Office applications.
• Proficient in relational databases and SQL.
• Experience with data analysis and visualization tools such as Tableau, Power BI, Minitab, etc.
• Skilled in creating and decomposing business process models using tools like ARIS, IcePanel, or C4 models.
• Proficiency in at least one programming language, such as Visual Basic.
• Strong ability to lead workshops, deliver user training, and present effectively to various stakeholders.
• Willingness to travel for international assignments.
• Fluent in French and English, with excellent written and verbal communication skills to engage with bilingual clients.

Our perks & benefits

• An inspiring workspace: Bright offices located in the heart of Old Montreal, complete with a terrace to enjoy sunny days.
• Flexibility & balance: A hybrid work policy tailored to projects and client needs.
• Everyday well-being: Complimentary breakfasts, snacks, coffee… and even beers to wrap up the week with your team.
• A vibrant social life: An active social club sponsored by Techso, organizing a variety of activities (chalet getaways, cruises, camping trips, holiday parties, and more).
• Unique opportunities: The chance to travel, with a mobility allowance for consultants on the go.
• Meaningful involvement: Opportunities to contribute to exciting internal projects that shape our growth.
• A community of experts: A passionate team eager to share knowledge and support your professional development.
• Peace of mind: Comprehensive private health insurance tailored to your needs.