Job Description

Our firm is currently looking for a IT support technician in one of our four offices, namely, Saint-Georges, Sainte-Marie, Lévis (Saint-Romuald sector) or Thetford Mines. With us, growth opportunities are waiting for you!

Your next challenges:

Under the supervision of the Director of IT Services, as an IT Support Technician, you will:

Respond to user IT support requests;
Analyze troubleshooting needs, identify the problem and provide the appropriate solution;
Ensure the maintenance and technological development of the IT equipment by deploying updates and upgrades to the key IT tools and applications of our users' workstations;
Be involved in managing company risks, as well as security, breakdowns and delays that our users may experience;
Collaborate and participate in different IT projects;
Ensure an excellent level of customer service.

The ideal profile of our future colleague:

Demonstrate rigor, autonomy and initiative;
Have a strong sense of customer service;
Demonstrate a good sense of organization and work planning;
Have a good team spirit;
Have good oral and written communication skills.

Conditions of happiness at BVA:

There is more to life than work. This is why, at BVA, we value the happiness and fulfillment of our team as much as professional excellence.

We invest in:

Your well-being
Your potential
Your career

To do this, we offer you:

A schedule of 37.5 hours/week
A flexible schedule and a reduced schedule in summer to 4 days a week
Paid overtime
Free parking (indoor parking in Lévis)
Sports activity allowances
A very active social club
Days for personal reasons (illness and mobile)
Competitive salary and benefits
Exciting challenges
Contagious laughter and a career that will propel you to unparalleled heights!