Computer technician - networking

The Port of Quebec

The Quebec Port Authority (QPA), an autonomous organization with shared governance, pursues the mission of developing maritime trade and thus contributing to the economic development of the Quebec region and that of all of Canada. The APQ draws its revenues from its port, commercial and real estate activities such as the transshipment of solid and liquid bulk, international cruises and the activities of Espaces Dalhousie to name just a few examples. Aware of the strategic geographic positioning as well as the exceptional urban qualities that characterize the territory it occupies, the organization wishes to grow efficiently and in harmony with the human and natural environment in which it operates.

Job description

Reporting to the Director of Information Technologies and Telecommunications, the Computer Technician - Networking is responsible for installing, checking, maintaining and repairing various computer and telecommunications equipment associated with the transmission and processing of data on different media.

On a daily basis, this role consists of working within a small multidisciplinary team, managing concrete data and bringing it to life. In addition, this role allows you to put into practice all the expertise in IT and telecommunications training.

Responsibilities:

• Installation and integration of various network equipment such as routers, switches, WiFi antennas, cameras, cabling and others;
• Carry out preventive maintenance on various telecommunications sites;
• Perform firmware updates on equipment;
• Diagnose and resolve malfunctions of various telecommunications devices and intervene in the event of a breakdown;
• Assist the network administrator in setting up, supervising and maintaining specialized systems (Backups, Virtualization Servers, IP Telephony, etc.);
• Monitor network status using different management tools;
• Write and update procedures relating to network infrastructure;
• Ensure the proper functioning of the IT equipment, current communications equipment, miscellaneous equipment and telecommunications equipment, either through tests, at the request of users or according to projects;
• Document the requests assigned to him in service call management software;
• Maintain the IT hardware inventory and be responsible for receiving and shipping IT goods as well as the physical management of the IT hardware warehouse;
• Set up additional technical laboratories for tests relating to the use of new workstations;
• Collaborate with your team, particularly in the choice and evaluation of software and computer hardware as well as on the technology monitoring committee as needed.

PROFILE WANTED

• Mastery of IP addressing;
• Very good knowledge of network services such as DHCP, DNS, VPN, etc.;
• Knowledge of network equipment such as switches, routers, firewalls, wireless controllers, etc.;
• Very good knowledge of the Office suite and Microsoft operating systems (for workstations and servers);
• Knowledge applied to Fortinet, Cisco, Ubiquiti and Axis devices is considered an asset;
• Knowledge of Windows server systems, VMware virtualization environment, Veeam backup, Solarwinds monitoring and Asterisk IP telephony is considered an asset;
• Very good knowledge of the Office suite and Visio;
• Good management of priorities, sense of organization and planning;
• Ability to perform several tasks alternately and to process several files at once;
• Spirit of analysis and synthesis;
• Autonomy and initiative;
• Good communication skills;
• Ability to work in a team;
• Absolute discretion.

Required Qualifications

• DEC in computer technology
• Have three (3) years of experience in a similar position
• Advanced level spoken and written French
• Beginner level spoken and written English

ADDITIONAL INFORMATION

The APQ offers competitive compensation and a full range of benefits (defined contribution pension plan, comprehensive group insurance plan, occupational health program, comprehensive employee assistance program, etc.) .