Pointe-Claire - Permanent Hire - 100-120K (to be discussed depending on your skills and experience)
High-Tech, Fast-Growing & International
Our client Vuwall is a global leader in video wall control systems, providing a complete ecosystem of products and solutions recognized for easily managing visual information in work environments and strategic decision centers.
Funded in 2009, they are a privately held company with offices in Montreal, Canada (Corporate HQ), Reutlingen, Germany (European HQ) and Atlanta, Georgia (US Office). With customers in more than 45 countries, they have deployed over 5000 projects in many Fortune 500 organizations, government agencies, utility, transport and security companies. Among their clients are the US Departments of Transportation, NASA, Canadian Space Agency, European Commission, Sydney Rail, Porsche, Daimler, L’Oréal, SNCF, and FIFA, various government institutions, etc.
The VuWall Experience
All this in a Professional Friendly and Dynamic Atmosphere
THE CHALLENGE:
Combine your passion, purpose and your knowledge.
Carry over your knowledge to a fast-growing company
We are seeking a skilled and proactive IT Systems & Network Administrator to oversee the management, maintenance, and security of our organization's IT infrastructure in North America. This role will rely on the guidance from the Head of IT and Head of Operations in VuWall & G&D. This role will also involve administering and supporting our ERP and CRM platforms, ensuring their efficient performance and integration with business processes. Additionally, this role will combine systems administration with general IT support, including troubleshooting and assisting employees in North America with their IT-related issues. The ideal candidate will have strong expertise in Microsoft 365 administration, IT helpdesk services, and hardware purchasing while ensuring overall IT functionality and support.
MAIN RESPONSIBILITIES
Systems Administration, Helpdesk & Microsoft 365 Support:
Network Administration:
CRM Administration:
WHAT A GREAT FIT LOOKS LIKE:
Minimum 2–3 years of experience in IT support, systems administration, or AV/IT customer service.
Strong knowledge of Microsoft 365 administration (Exchange Online, Teams, SharePoint, Intune, Entra ID).
Strong grasp of network connectivity, security protocols, and the ability to diagnose AV-related network issues.
Experience supporting end-users (remote & on-site) and resolving hardware, software, and network issues.
Proficient in troubleshooting desktop/laptop environments, mobile devices, printers, and VPN access.
Familiar with ERP/CRM platforms like Microsoft Dynamics 365 and Business Central, including user access and support.
Hands-on experience with IT asset management, procurement, and device setup.
Comfortable managing IT helpdesk tickets
Excellent analytical and problem-solving skills; able to troubleshoot complex technical issues
independently.
Strong communication and collaboration skills to work effectively with cross-functional teams
and stakeholders.
Willing to travel occasionally (10%) to resolve IT issues in Atlanta or Houston offices.
Multilingual capabilities (e.g., French or Spanish) considered an asset.
Solid understanding of audio-visual hardware, including video walls, projectors, displays,
encoders, and decoder will be considered an asset.
Do you think you are a GREAT fit ?
We want to know you !
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