Business Analyst I, Operations

07 novembre 2018

(Lieu de travail: Anjou)

We are looking for a Business Analyst who is motivated to join one of Canada’s Top 100 Employers!  In this role you will be responsible for report production/analysis, capacity planning, SQL and database management as well as project management and knowledge sharing. 

This opportunity can be located at any one of the following belairdirect offices: 

  • Toronto
  • Ottawa 
  • Anjou

Your Job

Our ideal candidate is an analytical problem solver that has experience within a professional, data-driven environment in the form of performance metrics, identification of trends and generation of forecasts.

Report Production and Analysis:


  • Produce the balanced scorecards on a monthly basis for the Underwriting teams
  • Actively identify ways to improve and automate generated reports and make any required adjustments to the reports
  • Review actual results compared to normal trends and identify gaps and errors
  • Provide feedback and solutions

Net Promoter Scores

  • Understand the information and bring recommendations

Adhoc Analysis

  • Gathers analysis requirements
  • Conducts pilot projects and adhoc analysis
  • Provides feedback and recommendations on results; highlighting successes and improvement areas

Capacity Planning:

  • Assist with planning updates for the Underwriting and Quality departments
  • Identify changes in trends and highlight potential causes
  • Bring recommendations for result improvement with team
  • Support with the budget process with historical data collection

SQL & Database Management:

  • Update database hierarchy for the respective departments overseen by the team
  • Run regular audits to ensure data integrity is maintained
  • Ensure our databases are working properly
  • Develop and adjust existing SQL queries when needed
  • Bring recommendations regarding code improvement

Project Management and National Initiatives:

  • Support with data collection and business requirements
  • Assist with ongoing projects
  • Suggest initiatives that will reduce our overall expense ratio

Knowledge Sharing:

  • Support the WFM analysts with SQL queries or other needs

Your Skills

  • Canadian accredited university degree including Business/Administration/Engineering
  • Bilinguism (English/French) is an asset
  • Minimum of 1 year of experience in a similar role
  • Experience with SQL and database management (MS Access and Oracle)
  • Adaptable to an ever-changing and fast-paced environment

Closing Statement

As part of Intact’s selection process, candidates may be requested to consent to background checks relevant to the role under consideration for, prior to receiving a job offer.  These could include: work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence and driver’s license record.

Intact Financial Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process

This posting closes on November 16, 2018

Eligibility to work in Canada

Applicants must be permanently eligible to work in Canada upon hire.  Proof of eligibility for permanent roles may come in the form of a Canadian birth certificate, Canadian passport, Canadian citizenship certificate, permanent residence card or confirmation.

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