Operator - Operations Centre

November 21, 2020

(Work place: Lévis, Montréal)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level

NV-06As an operator in the Operations Centre, you help make IT more efficient. You design, configure, administer, maintain and upgrade computer networks, management systems and database servers in accordance with the organization's needs. You help manage IT and other operations to help your unit achieve operational objectives and carry out initiatives in accordance with the general standards, practices and guidelines in place. The ability to drive results is therefore essential. You help process and analyze IT operations management information, solve problems and prepare recommendations, tailoring your approach as needed. You help develop and improve work methods and procedures.

Additional responsabilities

  • Carry out the unit’s operational and administrative processes
  • Perform analysis and produce and revise reports and statistics. Monitor production infrastructure, applications and activities in accordance with processes in place, following up as needed
  • Provide information about the policies, programs and processes in your field
  • Prepare and revise presentations and related documents

Other working conditions

  • Schedule: rotating day, evening night and weekend shifts
  • Number of jobs available : 1
  • Service provided: 7 days a week, 365 days a year


  • College diploma in a related field
  • A minimum of 2 years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

  • Knowledge of schedulers – Control-M and Autosys (an asset)
  • Knowledge of Windows and Linux environments

Desjardins Cross-sector skills

Action oriented, Collaborates, Customer Focus, Innovation

Key competencies for the job

Drive results, Interpersonal Savvy, Situational adaptability

Work Location

6125, boul. Wilfrid-Carrier C.P. 3125 Lévis

Trade Union

Non Syndiqué

Unposting Date


Job Family

Information technology (FG)

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