IT Support and Technological Innovation Specialist

July 03, 2019

Brio is looking for an IT and technology innovation specialist with a customer experience at heart!

Use your head and heart to serve Quebec's largest team of processing consultants! We offer you an experience that will allow you to reinvent yourself, as we do with our customers!

Continue your career in a management shop where you can:

Manage IT (about 50 PCs, some Azure servers) (about 20% of the workload)

  • Manage purchases, suppliers and related contracts, as well as inventory of equipment, software and accessories
  • Manage warranties and licenses
  • Prepare computer equipment for team members (PCs, printers, projectors, cell phones, projection and teleconferencing equipment)
  • Manage IT access, wired and wireless telecommunications networks
  • Manage access to corporate premises (access cards and tokens, alarm system)
  • Manage domain names

Provide IT support to the team (about 30% of the workload)

  • Manage ticketing
  • Solve first-level issues
  • Manage 2nd and 3rd level problem solving by external vendors
  • Manage the company website (technical component)

Contribute to technology innovation and application development (about 50% of the workload)

  • Identify new tools to support service delivery and productivity of advisors and the administrative team
  • Develop and maintain existing SharePoint applications
  • Develop and implement new applications and tools

You are unique and distinguish yourself by your:

  • College diploma in information technology and your experience of 2 to 3 years in a similar role
  • Excellent knowledge of Windows 10 and Microsoft environment management tools (Active directory, Azure, etc.)
  • Excellent knowledge of Office 365 and SharePoint tools
  • Ability to diagnose
  • Versatility, proactivity, autonomy and ability to work under pressure
  • Team Player Reputation
  • Strength in interpersonal communication, time and priority management
  • Bilingualism (an asset)

To submit your application, send us your resume by filling out the form on our Career page or contact us at 514-868-1717 for more information.

Come develop yourself. Come co-create. Come transform the business world. With your ideas and your talent ... with Brio.

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