There When It Matters for 175 YearsThis year, we are proud to celebrate our 175th anniversary. Since our founding in Quebec in 1846, we've been committed to improving the financial health of all of our clients. We are driven by the opportunity to help families thrive, communities grow and businesses succeed. As our roots have grown stronger than ever before, we are ready to lead the way for the next 175 years.Laurentian Bank Financial Group (LBCFG) is a diversified financial services provider whose mission is to help its customers improve their financial health. The Laurentian Bank of Canada and its entities are collectively referred to as Laurentian Bank Financial Group (the "Group" or the "Bank"). With more than 2,900 employees guided by the values of proximity, simplicity and honesty, the Group provides a broad range of advice-based solutions and services to its personal, business and institutional customers. With pan-Canadian activities and a presence in the U.S., the Group is an important player in numerous market segments.This role sits within LBC Tech a subsidiary of Laurentian Bank Financial Group.This role can be performed primarily remotely, however there are physical dependencies to our offices in Montreal for some key activities. The incumbent must be able to travel to our offices as required to support these activities.The incumbent will participate as a core team member throughout a project's lifecycle with the key responsibilities in each phase outlined below:
Project Planning and RequirementsºActively participate in business requirements elicitation sessions facilitated by the Business Analyst, and complete proof of concept or current state validation in a test environment where required.ºReview and provide feedback on the business requirements to ensure that they can be validated, and identify gaps or other issues which may present a risk to the test cycle.ºWill be assigned to lead UAT activities for projects with medium to high complexity with multiple stakeholders at various levels in the organization.ºSupport the planning and coordination of pipeline maintenance, small scale change, and production incident testing.UAT PlanningºCreate a professional UAT Plan containing all relevant information relating to the cycle, present the completed document to the project team to obtain necessary buy-in, and obtain stakeholder approval.ºCreate UAT Test cases according to established protocol and with full traceability back to the business requirements and functional specifications documents to ensure appropriate and comprehensive test coverage. Accurately assign risk priority to each test case using established guidelines.ºIdentify, secure, train (if applicable) and supervise business and UAT testing resources to ensure adequate coverage and timeline management during the test cycle.UAT ExecutionºAccurately and efficiently execute test cases according to priority. ºRecord and retain results as per established protocol and ensure that testers are doing the same at all times.ºEffectively monitor progress of testers, coordinate efforts and scheduling, and provide ongoing feedback throughout the cycle.Implementation and CloseoutºAssist the Business Analyst and Project Manager in the implementation planning process to ensure adequate business validation is performed by the impacted operational areas.ºProvide implementation support on-site to impacted business units when required. Follow established issue management and reporting protocol at all times.ºProvide feedback during project close-out on lessons learned and suggest opportunities for improvement for future initiatives.Issue ManagementºSchedule, prepare for, and facilitate UAT status and issue review meetings. This includes the creation and management of the issue log.ºProvide accurate, professional and timely status updates to project stakeholders that is appropriate to the audience.ºEscalate potential risks as they are identified and provide accurate recommendations for risk mitigation or recovery options.Leadership and CoachingºAct as a mentor to team members and stakeholders by actively sharing information and expertise, and providing training and support through all phases of the work being done within the UAT Team.ºConsistently follow and champion established protocols and actively support and implement required policy and procedure changes.ºIdentify and implement improvement opportunities within the team.ºConduct regular audits of the documentation and test results produced by the UAT Team and provide results to the Senior Manager.ºAct professionally with a positive attitude and remain calm during times of high stress.ºDemonstrate active leadership, problem solving skills, and initiative.
ºCollege degree and 5 to 8 years of experience or; ºUniversity degree in a related field and 1 to 2 years of relevant User Acceptance Testing experience within the financial services sector.ºExperience with automated test script development and execution is an asset.ºKnowledge of banking and investment products including mortgages, loans, deposit services and investment funds.ºExperience working with a core banking system, lending origination system, or dealer account management system.ºStrong listening, interpersonal, verbal and written communication skills are required for the role. ºStrong working knowledge of Microsoft Office tools, including Word, Excel, PowerPoint and MS Project.ºKnowledge of and demonstrated ability in core competencies including teamwork, adaptability, planning, presentation, problem solving, judgment and decision making. ºBilingualism (English and French) is required.ºAbility to work both remotely and in office as required
Equity, Diversity & Inclusion:We are proud to be an equal opportunity employer and are committed to fostering an inclusive and accessible work environment that reflects the diversity of our customers and our communities. We welcome and encourage applications from individuals from all groups, including Indigenous people, women, visible minorities, and persons with disabilities, regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other legally-protected ground. Accessibility:Accommodations for persons with disabilities are available upon request for job applicants taking part in all aspects of the recruitment process.PIPEDA:We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.