September 17, 2021

Job Description

There When It Matters for 175 YearsThis year, we are proud to celebrate our 175th anniversary. Since our founding in Quebec in 1846, we've been committed to improving the financial health of all of our clients. We are driven by the opportunity to help families thrive, communities grow and businesses succeed. As our roots have grown stronger than ever before, we are ready to lead the way for the next 175 years.Laurentian Bank Financial Group (LBCFG) is a diversified financial services provider whose mission is to help its customers improve their financial health. The Laurentian Bank of Canada and its entities are collectively referred to as Laurentian Bank Financial Group (the "Group" or the "Bank"). With more than 2,900 employees guided by the values of proximity, simplicity and honesty, the Group provides a broad range of advice-based solutions and services to its personal, business and institutional customers. With pan-Canadian activities and a presence in the U.S., the Group is an important player in numerous market segments.This role sits within LBC Tech a subsidiary of Laurentian Bank Financial Group.


ºInvestigate, evaluate, set conditions, recommend approvals or declines of RSP and investment loans ensuring compliance with the current legislation and with the policies, programs and procedures of Laurentian Bank.ºGathers necessary information required to co-ordinate and analyze credit application and submits recommendations to the appropriate authority.ºVerifies data and information on loan applications to ensure their accuracy.ºProvides consistent, objective and sound credit recommendations in a high volume environment.ºEnsures attainment of service standards for processing applications in accordance with company policies and procedures.ºCommunicates decision to external clients and responds to inquiries regarding application status and decisions.ºReplies to internal and external client queries and provides solutions or escalates the concern to the appropriate authority.ºResponsible for meeting all productivity measures.ºMaintains proficiency in the use of primary systems, such as T24 and ASAP, and remains familiar with all Bank systems.ºSubmits recommendations to the Manager of Credit to improve work processes.ºKeeps up-to-date on applicable legislation, as well as on the Bank's policies, programs, procedures and market trends.ºParticipates in special projects and carries out any other similar or general task at the request of their superior or that may be required by their function.


ºUniversity Degree in a related field and 2 - 3 years of related experience or College Diploma and 3 to 5 years of related experience.ºKnowledge of credit and underwriting practices, and lending products.ºKnowledge of the financial services industry and its regulatory environment.ºDemonstrated ability to use initiative and good judgment.ºResults-oriented, diplomatic, and adept at building customer relations.ºExcellent problem-solving and negotiation skills.ºStrong written and verbal communication skills.ºAbility to identify process improvements and communicate these to their supervisorºComputer literacy in Microsoft Office (Word, Excel and PowerPoint) and Outlook a must. Familiarity with using complex and large financial database systems, with the ability to learn inquiry functions in back office processing systems.ºFamiliarity with 5S, Kaizen Principles, Six Sigma or other Continuous Improvement methodologies is an asset.ºBilingual (French/English) verbal and written communication skills are mandatory.ºFlexibility is appreciated during high volume periods.

Additional Information

Equity, Diversity & Inclusion:We are proud to be an equal opportunity employer and are committed to fostering an inclusive and accessible work environment that reflects the diversity of our customers and our communities. We welcome and encourage applications from individuals from all groups, including Indigenous people, women, visible minorities, and persons with disabilities, regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other legally-protected ground. Accessibility:Accommodations for persons with disabilities are available upon request for job applicants taking part in all aspects of the recruitment process.PIPEDA:We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.

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