Computer technician

October 14, 2019

Summary of Responsibilities

The person sought will be primarily responsible for responding to Level 1 user tasks. It will therefore provide support to users providing front-line technical assistance to computer users experiencing difficulties with computer hardware, telephone, computer applications and software.

More specifically, you will have to:

  • Offer a technical support service for all employees including those in our different branches.
  • Prepare the workstations of the employees. new employees and close the accounts of those who leave
  • Report and resolve anomalies or breakdowns in the operation of equipment
  • Manage and maintain inventories of computer equipment
  • Document the various procedures e and the working tools
  • Other related tasks

Qualities sought:

  • Analytical spirit and ability to solve problems
  • Demonstrate good organizational skills one can achieve multiple mandates at a time
  • Good stress management and priorities
  • Timeliness
  • Be a good communicator; ability to collaborate effectively with multiple stakeholders.

Knowledge, experience and qualifications:

  • 2 years of experience in a position similar
  • DEC in computer science
  • Excellent knowledge of operating systems Microsoft Windows server (2003-2008), Active directory, Microsoft Exchange, SQL, TCP / IP protocol, networks (switches, routers, firewalls, etc.), Linux / Unix, infrastructure (SAN), virtualization with VMWare tools;
  • Asset: Recognized certification (eg VCP, A +, MCNA, MCP, CCNA, or others)
  • Excellent command of the Office 365 environment
  • Bilingual (trump)
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