Bilingual Administrator, Government Requests

August 03, 2021

Job Description

There When It Matters for 175 YearsThis year, we are proud to celebrate our 175th anniversary. Since our founding in Quebec in 1846, we've been committed to improving the financial health of all of our clients. We are driven by the opportunity to help families thrive, communities grow and businesses succeed. As our roots have grown stronger than ever before, we are ready to lead the way for the next 175 years.Laurentian Bank Financial Group (LBCFG) is a diversified financial services provider whose mission is to help its customers improve their financial health. The Laurentian Bank of Canada and its entities are collectively referred to as Laurentian Bank Financial Group (the "Group" or the "Bank"). With more than 2,900 employees guided by the values of proximity, simplicity and honesty, the Group provides a broad range of advice-based solutions and services to its personal, business and institutional customers. With pan-Canadian activities and a presence in the U.S., the Group is an important player in numerous market segments.This role sits within LBC Tech, a subsidiary of Laurentian Bank Financial Group.The incumbent performs administrative duties that ensure the efficient operation of the Government Requests Team.

Responsibilities

ºReviews request for information instructions and prepares and delivers the client information to the appropriate government agencyºProcesses, reconciles and checks data to ensure their compliance with regulatory procedures, recording discrepancies and informs direct manager of any irregularities.ºGathering information, pulling files and documents in response to requirements to provide information received from clients, government agencies, regulatory bodies, law enforcement entities, court order etc.ºProcesses Public Curator payments and gels du fonds requestsºLiaises with internal (branches, operations, etc.) and various external (law enforcement, government agencies, external requestors) parties as required to fulfil information requests and to ensure all requirements are deliveredºContribute to the accurate tracking of files for management reporting.ºResearched and answers inquiries from external parties and internal business partners ºParticipating in sharing of information among team members to ensure that issues are resolved consistently and as quickly as possible.ºPrepares various documents (letters, memos, reports, computer files) within very short deadlines and using different sources. ºSubmits recommendations to improve work processes.ºCarry out any similar or general tasks as requested by direct managers or required in conjunction with department functions.

Qualifications

ºPost-secondary education in a related disciplineºAt least one year's experience with a bank/trust companyºIs collaborative and team-orientedºDetail-oriented, focused on accuracyºExcellent organizational and time-management skillsºStrong interpersonal and communications skills, both verbal and written.ºGood knowledge of Microsoft Office Suite including Excel, PowerPoint and WindowsºFamiliarity with using large and complex financial database systems; ability to learn inquiry and maintenance functions in back office processing systems is an assetºBilingualism (French/English) is mandatory

Additional Information

Equity, Diversity & Inclusion:We are proud to be an equal opportunity employer and are committed to fostering an inclusive and accessible work environment that reflects the diversity of our customers and our communities. We welcome and encourage applications from individuals from all groups, including Indigenous people, women, visible minorities, and persons with disabilities, regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other legally-protected ground. Accessibility:Accommodations for persons with disabilities are available upon request for job applicants taking part in all aspects of the recruitment process.PIPEDA:We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.

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